Additional Terms and Conditions:
Cancellation + Rescheduling
For a mediation cancelled or requested to be rescheduled less than three business days before the scheduled mediation, a cancellation/rescheduling fee equal to 25% of the responsible party’s scheduled minimum mediation fee will apply, with a minimum charge of $100.
Same-day cancellations and failures to appear result in forfeiture of 100% of the responsible party’s scheduled mediation fee.
Cancellation fees are ordinarily assessed to the party whose request, action, or nonappearance results in the cancellation or rescheduling. If the cancellation is jointly requested, the fee will be allocated in the same manner as the mediation fees unless otherwise agreed.
When prepaid mediation fees are refunded following a cancellation, any applicable cancellation fee and actual nonrefundable payment-processing costs attributable to the payment being refunded may be deducted before the refund is issued. Each party is responsible only for the nonrefundable processing costs associated with that party’s own payment.
Rescheduling does not waive an applicable cancellation fee. A new mediation date will not be confirmed until any outstanding cancellation fee and required mediation payment have been satisfied.
We may waive or reduce a cancellation fee in appropriate circumstances.
Website Policy
Effective date: July 27, 2026
1. Acceptance of Terms
By accessing or using www.givensfirm.com, you agree to these Website Terms of Use. If you do not agree, do not use the website.
2. Informational Purpose; No Legal Advice
Website content is provided for general informational purposes and may not reflect the most current law, procedure, court practice, or facts applicable to a particular matter. Nothing on the website is legal advice, a legal opinion, or a substitute for advice from qualified counsel.
3. No Attorney-Client Relationship
Viewing the website, submitting a form, requesting information, scheduling a consultation, or communicating with the Firm does not create an attorney-client relationship. A relationship exists only when the Firm expressly agrees in writing to represent a person or entity and any required engagement terms are satisfied.
4. Mediator Neutrality; No Mediator-Client Relationship
When the Firm or Erica Glasgow serves as mediator, the mediator is neutral and does not represent, advise, or advocate for any party. Website use does not create a mediator-client relationship. Service-specific mediation terms, court orders, program rules, and applicable law govern the mediation.
5. Confidential and Time-Sensitive Information
Do not transmit confidential, privileged, highly sensitive, or time-sensitive information through a general website form or unsolicited email. The Firm cannot guarantee confidentiality or immediate review of website submissions. Deadlines are not extended or protected by a website communication.
6. Scheduling, Intake, Conflicts, Terms, and Payment
A requested or preferred date is not confirmed until all applicable scheduling requirements are completed and the Firm issues written confirmation. Requirements may include intake information, date selection, conflict disclosures or acknowledgments, acceptance of terms, payment, and any court or program prerequisites. Separate terms and payment forms, engagement letters, notices, and written confirmations control specific services and prevail over these general website terms if there is a conflict.
7. No Guarantees
Past results, examples, descriptions of services, testimonials, or general statements do not guarantee a particular outcome, settlement, ruling, resolution, scheduling result, or level of cost or time savings. Results depend on the facts, law, participants, court, program, and other circumstances.
8. Accuracy and Availability
The Firm endeavors to provide useful information but does not warrant that website content is complete, accurate, current, error-free, uninterrupted, or suitable for a specific purpose. The Firm may modify, suspend, or discontinue any part of the website without notice.
9. Intellectual Property
Unless otherwise stated, website text, graphics, logos, forms, downloads, design elements, and other content are owned by or licensed to the Firm and are protected by applicable intellectual-property laws. You may view and print reasonable copies for personal, noncommercial informational use. You may not reproduce, republish, sell, modify, distribute, scrape, or create derivative works without written permission.
10. Acceptable Use
You may not use the website to violate law; interfere with security or operation; introduce malware; attempt unauthorized access; impersonate another person; submit false or misleading information; harvest information; or use automated tools in a manner that burdens or damages the website.
11. Third-Party Links and Services
The website may link to third-party scheduling, payment, mapping, social-media, analytics, document, or other services. Third-party services are governed by their own terms and privacy notices. The Firm is not responsible for third-party content, availability, security, or practices.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, title, and noninfringement.
13. Limitation of Liability
To the fullest extent permitted by law, the Firm, its attorneys, mediators, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of data, lost profits, missed deadlines, or claims arising from or related to website use, inability to use the website, reliance on website content, or use of third-party services.
14. Electronic Communications
When you provide an email address or telephone number, you authorize the Firm to respond through those channels regarding your inquiry or requested service. You are responsible for maintaining accurate contact information and for checking spam or filtered folders. Marketing communications may be subject to separate consent and opt-out requirements.
15. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless another written agreement requires otherwise, any dispute concerning the website or these Terms will be brought in a court of competent jurisdiction in Osceola County, Florida.
16. Severability; Waiver
If any provision is held unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver of the right to enforce it later.
17. Changes to Terms
The Firm may revise these Terms at any time. The effective date identifies the current version. Continued use after a revision constitutes acceptance of the revised Terms.
18. Contact
Questions about these Terms may be directed to info@givensfirm.com or 407-360-9085, or mailed to 601 Market Street, #471095, Celebration, Florida 34747.
Privacy Policy
Effective date: July 27, 2026
1. Scope and Firm Information
This Website Privacy Notice describes how The Givens Law Firm, P.A. (the “Firm,” “we,” “us,” or “our”) may collect, use, disclose, and protect information obtained through www.givensfirm.com and related webpages, online forms, scheduling pages, and payment or terms pages that link to this notice.
The Firm is a Florida professional association providing legal and mediation-related services. This notice applies to website information only. It does not replace any engagement letter, mediation agreement, court order, program rule, confidentiality obligation, payment term, or other service-specific agreement.
2. Information You Choose to Provide
You may provide information when you submit a general contact form, request court-coverage or mediation services, use an online scheduler, complete an intake or terms form, make or arrange payment, subscribe to updates, or communicate with the Firm by email or telephone.
The information may include your name, email address, telephone number, organization or law firm, case or matter information, preferred dates, service requested, payment-related confirmation information, and the content of your message. Please do not submit Social Security numbers, financial account numbers, medical records, privileged communications, confidential settlement information, or other sensitive information through a general website form unless the Firm has specifically directed you to a secure method.
3. Information Collected Automatically
When you visit the website, the Firm and its service providers may automatically receive technical information such as your Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from an IP address, date and time of access, and website-interaction information.
The website may use cookies, pixels, server logs, and similar technologies. The site may use Google Analytics through WordPress tools such as MonsterInsights, or comparable analytics technology, to understand website traffic and improve site performance. The exact data collected depends on the tools enabled on the site and the visitor’s browser and consent settings.
4. How Information May Be Used
The Firm may use information to respond to inquiries; evaluate requests for services; administer scheduling, intake, conflict review, terms, payment, and mediation logistics; communicate about a matter or requested service; operate, secure, and improve the website; detect spam, misuse, or security incidents; maintain business records; comply with law, court requirements, program rules, professional obligations, or lawful requests; and protect the rights, safety, and property of the Firm and others.
Information submitted through the website will not be used to create an attorney-client relationship or mediator-client relationship unless the Firm separately agrees in writing to undertake a specific representation or service.
5. Cookies and Analytics Choices
You may be able to control cookies through the website’s cookie controls, if available, and through your browser settings. Blocking cookies may affect website functionality. Analytics providers may offer their own opt-out tools. Browser-based “Do Not Track” signals are not interpreted consistently across the industry; the website will respond to legally required privacy signals when applicable and technically supported.
6. Service Providers and Third-Party Tools
The Firm may use service providers for website hosting, analytics, spam prevention, mapping, scheduling, electronic forms, document generation, email delivery, payment processing, cloud storage, security, and related business functions. These providers may process information on the Firm’s behalf or under their own terms and privacy notices.
Links to third-party websites, social media pages, maps, schedulers, payment pages, or other services are provided for convenience. The Firm does not control the privacy practices of those third parties.
7. Disclosure of Information
The Firm may disclose information to vendors and service providers that support website and business operations; to courts, agencies, program administrators, parties, counsel, or others when directed or authorized in connection with a requested service; when required by law, subpoena, court order, or professional obligation; to protect legal rights, safety, or security; or in connection with a business reorganization, transfer, or succession.
The Firm does not intend to sell personal information collected through this website for money. The Firm does not knowingly use website information to build profiles for unrelated cross-context behavioral advertising.
8. Data Security and Retention
The Firm uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information maintained. No website, email system, transmission method, or storage system can be guaranteed to be completely secure.
Information is retained for as long as reasonably necessary for the purpose collected, to maintain business and professional records, to resolve disputes, to enforce agreements, and to satisfy legal, ethical, tax, insurance, or regulatory requirements. Retention periods may vary by record type.
9. No Attorney-Client or Confidential Relationship Through the Website
Using this website, submitting a form, scheduling a consultation or mediation, or sending an email does not by itself create an attorney-client relationship, mediator-client relationship, fiduciary relationship, or confidential relationship. Do not send confidential or time-sensitive information unless and until the Firm confirms the appropriate relationship and secure method of communication.
The mediator serves as a neutral and does not represent either side. Mediation confidentiality is governed by applicable law, rules, court orders, program requirements, and written mediation terms—not merely by use of this website.
10. Children’s Information
The website is intended for adults seeking legal, professional, or mediation-related information. The Firm does not knowingly collect personal information online from children under 13. If you believe a child has provided information through the website, contact the Firm so the information can be reviewed and, where appropriate, deleted.
11. Your Choices and Requests
You may request access to, correction of, or deletion of information that you submitted through the website, subject to applicable law and the Firm’s professional, legal, recordkeeping, and security obligations. You may also request to stop receiving nonessential marketing communications. The Firm may need to verify your identity before acting on a request.
12. Changes to This Notice
The Firm may revise this notice to reflect changes in the website, services, technology, or legal requirements. The effective date at the top of the notice will identify the current version.
13. Contact Information:
The Givens Law Firm, P.A.
Office: 1420 Celebration Boulevard, Suite 200, Celebration, Florida 34747
Mailing: 601 Market Street, #471095, Celebration, Florida 34747
Email: info@givensfirm.com
Telephone: 407-360-9085
1420 Celebration Blvd, Ste. 200 Celebration, FL 34747 | 407-360-9085 | info@givensfirm.com
The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Before you decide to hire an attorney, ask us to send you free written information about our qualifications and experience. The information available on this site is not and is not intended to be legal advice. Neither Erica Givens Glasgow nor The Givens Law Firm, P.A. accepts requests for legal advice nor offers specific legal advice over the Internet.
